I have always sung the praises of this casino, and will continue to do so because they have one of nicest customer services teams of any organization I have ever encountered. THEY ROCK! This customer service team is fast, personable, relatable, efficient and seem to be good people all the way around. Heck, even in every instance where I have reached out to them for a request and was denied, they are always pleasant and NEVER message me with one of those HORRIBLE pre-written "It breaks my heart blah blah blah..." or "It just saddens me yadda yadda yadda..." like many other casinos. Or worse yet, they never deny you of your request AND THEN retort with "If you make a deposit of yackity schmackity lackity..." like the majority of their competitors. They simply make the gaming experience better, which puts this casino above the rest.WITH. THAT. SAID ...... someone needs to pull Victoria aside and have a little chit chat with her about where she works and how she needs to get on board with the rest of the employees. I'm not going to let the few interactions I have had with her yesterday spoil my view about this casino, thus the reason I still gave this casino five star, but seriously- one bad apple spoils the barrel. Perhaps she could shadow one of her colleagues like Hannah (a.k.a BESTIE), Michael, Benjamin, Alice, Adam, Antony, Ario, Samuel or anyone else who is a rockstar in their customer service department. And if that doesn't help to improve Victoria's skill, perhaps she should be promoted back to customer.

Wery good casino with a lot of offers and bonuses for everyone

Nice project and interesting one indeed

Absolutely love this Game. Support is 24/7 and always on your side. Game pay outs are remarkable.

I contacted casinomeister in April 2024 over a dispute about unpaid winnings dating back to January 2024 having initially being given the run-around by the casino, to in recent weeks, being blanket ignored. Nobody would respond to my messages, emails, calls and I was at my wits end.Everything about using their Player Arbitration Service (PAB) is clearly laid out and easy to follow. They promptly did what they stated they would and kept me updated at each step. I was informed almost immediately that the casino in question didn’t hold a current casino licence which didn’t bode well for me getting my money as they’re not bound by any regulatory framework. So I didn’t get my hopes up.Yet within 9 days of lodging my complaint with Casinomeisters PAB service, I received an email from the casino confirming my winnings were back in my account able to be withdrawn. Additionally, and quite unexpectedly, the casino also resolved an additional issue I had being arguing with them in tandem to my winnings dispute, over being overcharged on USD deposits and some unauthorised transactions on my card. This wasn’t even included in the PAB I lodged as I intended to dispute this via my bank after I’d received my winnings. But I didn’t need to as they did the right thing on both counts.I can only attribute this to the team at casinomeister, and to the clout of the PAB forcing their hand. So after beating my head against a brick wall for MONTHS, literally causing me no end of stress and angst, in the space of TEN DAYS, I had USD $4790 paid back to me thanks to Max and the casinomeister team and the amazing free PAB Service they offer. I cannot thank or recommend them highly enough!

This casino offers great bonuses and great customer support: It is becoming very popular due to the attention they provide to each player.