The welcome bonus was fantastic and thanks to it I was able to make 2 small but nice withdraws from wins.They have a very wide selection of slots and a nice selection of Black Jack Games. Payout was super fast. I have had no issues so far but if I did, I feel that their customer support team would able to handle it quickly and to a mutually agreeable solution.

First and foremost; All their 5 star ratings are fake and paid. This casino is far from a 5 star experience. Once you win and they know you have a pending withdrawal, they will request the most weird documents in order to “verify yourself”. Of course, in the meantime they hope that you lose your winnings.For some reason, the so called “verification department” takes up to 72 to review a document, and sometimes even 96 hours. In my case, it has been 100+ hours (i stopped counting, 1 full week), even though the promised me, that deadline would be today. Surprise, surprise - it wasn’t. Useless. Disgraceful.The customer support is unprofessional, arrogant and useless and when informing that legal action will be taking towards their site, they threaten to close your whole account. Also, they claim to have “Special Conditions” for certain bets, that somehow goes AGAINST their ordinary Terms and conditions, so be aware when sportsbetting. All outcomes will always turn out in their favour. It’s disgusting.I have been playing for 10 years now, and even the most sketchy and dodgy site haven’t treated me this bad, hence why I also have to make this review. Please STAY AWAY, trust me!!!So, everyone, please listen to MY review and not the paid bots. This casino will literally drain either your wallet or your time (worst case, both) and they are ruthless doing so. STAY AWAY, for god’s sakeIMPORTANT INFORMATION: If anyone else struggle with the service from this site, reach out to a lawyer and contact MEIC (Ministerio de Economía, Industria y Comercio), as they are based in Costa Rica and they can help you with regulating, and possible and finally punishing Betgem.io for their behavior.

Very good casino profesional customer service once verified withdrawals quick

My experience has been pretty good overall all the jackbit bitcoin casino. They have great games and I always have fun playing what they have to offer. They have a pretty good rakeback and cash back system but it takes a while to climb the ranks. One thing that I wish they did better was an accumulation of your gameplay after a week or a month for weekly or monthly bonuses like other platforms provide. They lack this part right now but hopefully will add this in the future. Other than that, I love the ability I have to play on this site.

The abundance of games to choose from

Lots of great games👍👍👍

This company is doing well a customer service, I love the platform and variety of games.